FAQ

Frequently Asked Questions

HOW LONG IS EACH SESSION?
5–10 minutes per day is all you need. Use daily for best results.

HOW SOON WILL I SEE RESULTS?
Most users notice improved skin texture and radiance within 2 weeks. Significant anti-aging results typically appear at 4–8 weeks of consistent use.

IS IT SAFE FOR ALL SKIN TYPES?
Yes. The LUMINO PRO is non-thermal and non-ablative — safe for all skin types including sensitive skin.

HOW MANY WAVELENGTHS DOES IT HAVE?
9 wavelengths — Red 630nm, NIR 850nm, Blue 445nm, Yellow 590nm, Green 525nm, Purple, Cyan, White and Near-Red 830nm.

IS IT FDA CLEARED?
Yes. FDA 510(k) Cleared — Clearance number K243423 · January 28, 2025 · Class II Medical Device · 21 CFR 878.4810.

WHAT IS THE WARRANTY?
2-year warranty on the device. 60-day money-back guarantee on all purchases.

CAN I USE IT WITH THE SERUM?
Yes — in fact we recommend it. Apply KIYOSENSE 6D Hyaluronic Serum immediately after your LED session for maximum absorption and results.

HOW DO I CHARGE IT?
USB-C charging cable included. Charging time 1–2 hours. Standby time up to 45 days.

DO I NEED THE WIRELESS REMOTE?
The wireless remote (included) lets you switch between 9 modes without touching the mask. It uses OBPS™ One-Touch Technology.

WHAT IS THE RETURN POLICY?
60-day money-back guarantee. If you're not satisfied, contact support@kiyosense.com for a full refund.